IRONBULL Canada warrants the original retail purchaser that our new products are free from defects in material and workmanship for the time frames set forth below. If a defect is found in a IRONBULL Canada product within the limitations outlined in this warranty statement, IRONBULL Canada, at its sole discretion, will repair, replace or credit the product.
The warranty coverage begins on the date of the retail purchase by the end-user. Valid proof of purchase must be presented with the warranty.
This warranty is limited to defects that occurred during regular operational use. This warranty does not cover failures due to lack of service, negligence, abuse or misuse. Including, but not limited to, freezing damage, alterations, chemical deterioration, scale build-up, rust, corrosion, thermal shock, thermal expansion, transportation damage, oil changes, valve adjustments, fuel system maintenance or using incorrect repair parts. Furthermore, Using the wrong fuel, water or power supply is considered a form of misuse.
This warranty also does not cover normal wearing items such as O-rings, valves, seals, filters, sparkplugs or packings. These are considered to be maintenance items.
IRONBULL Canada expressly disclaims liability for injuries to persons or property or for incidental damages, rental loss, time loss, transportation costs, or consequential damages. It is the buyer’s responsibility to ensure the correct installation and application of the product purchased.
THE WARRANTY CONTAINED HEREIN IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR FITNESS FOR A PARTICULAR PURPOSE. IRONBULL Canada does not authorize any of its dealers, service centers, agents, employees or any other party to expand, extend or modify the scope of this warranty in any manner on behalf of IRONBULL Canada.
Brand name engines including HONDA, VANGUARD,
KOHLER and BALDOR require their warranty claims
to be evaluated and processed at their respective
authorized service centers. Locations can be located on their respective websites
PROCEDURE
In the event of a technical issue with any IRONBULL Canada product, the first action is to contact the IRONBULL Canada technical team by email at support@ironbullcanada.com
*Please have the following information available at the time of contacting IRONBULL Canada:
- Model or part number of the product
- Serial number of the product (if applicable)
- Proof of purchase by the end user
- Description of the failure
- Troubleshooting steps already taken
- Where the unit is physically located
- Picture(s) of the overall unit and areas of concern
If the IRONBULL Canada technical team cannot troubleshoot and correct the problem or determine warranty, the product will be directed to the nearest repair depot* for warranty consideration. Authorized repair depots can be found at: www.bepowerequipment.com/service-centers
If the product is deemed warrantable, there will be no charge to the customer for repair or replacement. If the equipment is not warrantable, the repair depot will advise the customer of the estimate to complete the repairs.
*Product must be returned and received by the facility before a replacement item can sent in exchanged.
TIME FRAMES
ENGINE/MOTORS
HONDA GX: 3 YEARS
VANGUARD: 3 YEARS*
KOHLER: 5 YEARS*
POWEREASE 2 YEARS*
BALDOR: 2 YEARS
BATTERIES: 6 MONTHS
ACCESSORIES: 90 DAYS
PRESSURE WASHER
AXIAL PUMP: 1 YEAR
TRIPLEX PUMP 2 YEARS
HOT WATER COIL 3 YEARS
HOT WATER BURNER 18 MONTHS
ELECTRONICS 1 YEAR
*After Registration